Service

Automotive Dealerships Parts, Truck Repair and Maintenance
Call Center – Inbound and Outbound
Daycare Education Services
Engineering Services Structural and Power
IT Professional Services

The Service industry is all about people. A strong, personable team can be the difference between success and chaos. Turning Point can help you acquire the talent your business needs. We also create strategies so your employees know how to be productive and efficient while providing excellent service.

Common Concerns

Talent recruitment and management
Pricing
Operational efficiencies
Productivity
Competitive analysis

Case Study

Turnaround – Services Industry

A Bank was being sold and the Bank owner was going to have to personally deal with one bad loan A telemarketing company in the Upper Midwest had been losing money for years and not only had defaulted under their credit agreement, but the Bank managed their cash. The principals of Turning Point were engaged by the Bank to assess the company’s financial situation and to ultimately determine if this was a viable business. 150 jobs were at stake if the Company shut down…