The service industry is all about people. A strong, personable team can be the difference between success and chaos. Turning Point can help you acquire the talent your business needs. We also create strategies so your employees know how to be productive and efficient while providing excellent service.
Common Concerns
- Talent recruitment and management
- Pricing
- Operational efficiencies
- Productivity
- Competitive analysis
Case Study
A Bank was being sold and the Bank owner was going to have to personally deal with one bad loan – A telemarketing company in the Upper Midwest had been losing money for years and not only had defaulted under their credit agreement, but the Bank managed their cash. The principals of Turning Point were engaged by the Bank to assess the Company’s financial situation and to ultimately determine if this was a viable business. 150 jobs were at stake if the Company shut down…
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